As a small business owner, you know the power of having numerous positive customer reviews on sites like Google. You know this because you are also a consumer. At one time or another, you likely read customer reviews on Google to determine whether to give a company your business.
But did you know that Google reviews can also affect your website’s search rankings? It’s true. Having a good number of positive reviews for your company can help boost your position in some Google search results.
To help small businesses easily obtain more Google reviews—and specifically positive Google reviews—Modmacro has developed Moxly. Moxly is an affordable review automation service that is completely managed on your company’s behalf. You simply provide us with the email addresses of your customers or clients, and we handle everything from there!
How Does Moxly Work?
When you sign up for Moxly, we email your customers and ask them one simple question: Did they have a positive or negative experience with your company? If they click “positive,” they will be taken directly to Google where they can leave a positive review. If they click “negative,” they have to opportunity to leave private feedback that will only go to you (and won’t be published on Google).
Moxly makes it easy for customers to provide your company with feedback, but it helps to keep any negative feedback from being published publicly.
If a customer doesn’t leave a review after the initial email, we send them two additional, polite reminders. Customers can opt out of the service at any time (although most don’t).
Real Results from Moxly Clients
Since we launched Moxly, those using it have seen some really great results! Email open rates are at 74%. (If you know anything about open rates, you know this is an exceptionally high percentage!) Clients using Moxly have seen an increase of 550% in their 5-star Google reviews. In addition, 100% of negative reviews were filtered out. Instead of being posted on Google, all negative feedback went directly to our clients, where they had the chance to respond privately.
Nonprofits Can Benefit from Moxly as Well
Moxly isn’t just for small businesses. If you run a nonprofit organization, such as a church, a private school, an animal shelter, a thrift store, a food bank, or any other type of organization that could benefit from boosting its reputation in the community, Moxly can help! We can email your list of supporters and ask them to review your organization so others can learn more about the great things you are doing!
Contact us at Modmacro to learn more about Moxly. You don’t have to be a current digital marketing client of Modmacro’s in order to take advantage of it—it is an affordable, standalone service that any company or nonprofit can use to boost its reputation online.
