As a small business owner, you know the power of having numerous positive customer reviews on sites like Google. You know this because you are also a consumer. At one time or another, you likely read customer reviews on Google to determine whether to give a company your business.
But did you know that Google reviews can also affect your website’s search rankings? It’s true. Having a good number of positive reviews for your company can help boost your position in some Google search results.
To help small businesses easily obtain more Google reviews—and specifically positive Google reviews—Modmacro has developed Baxtr. Baxtr is an affordable review automation service that is completely managed on your company’s behalf. You simply provide us with the email addresses of your customers or clients, and we handle everything from there!
How Does Baxtr Work?
When you sign up for Baxtr, we email your customers and ask them one simple question: Did they have a positive or negative experience with your company? If they click “positive,” they will be taken directly to Google where they can leave a positive review. If they click “negative,” they have to opportunity to leave private feedback that will only go to you (and won’t be published on Google).
Baxtr makes it easy for customers to provide your company with feedback, but it helps to keep any negative feedback from being published publicly.
If a customer doesn’t leave a review after the initial email, we send them two additional, polite reminders. Customers can opt out of the service at any time (although most don’t).
Real Results from Baxtr Clients
Since we launched Baxtr, those using it have seen some really great results! Email open rates are at 74%. (If you know anything about open rates, you know this is an exceptionally high percentage!) Clients using Baxtr have seen an increase of 550% in their 5-star Google reviews. In addition, 100% of negative reviews were filtered out. Instead of being posted on Google, all negative feedback went directly to our clients, where they had the chance to respond privately.
Nonprofits Can Benefit from Baxtr as Well
Baxtr isn’t just for small businesses. If you run a nonprofit organization, such as a church, a private school, an animal shelter, a thrift store, a food bank, or any other type of organization that could benefit from boosting its reputation in the community, Baxtr can help! We can email your list of supporters and ask them to review your organization so others can learn more about the great things you are doing!
Contact us at Modmacro to learn more about Baxtr. You don’t have to be a current digital marketing client of Modmacro’s in order to take advantage of it—it is an affordable, standalone service that any company or nonprofit can use to boost its reputation online.
